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Privacy Policy

Effective date: July 28, 2026
 

VongMala & Co. LLC (“VongMala,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.vongmala.com, submit an inquiry, schedule a consultation, purchase an engagement, or otherwise communicate with us.
 

1. Information We Collect

Information you provide

We may collect information that you voluntarily provide, including:

  • Name, email address, telephone number, and company name

  • Industry, annual-revenue range, and business information

  • Scheduling preferences and appointment information

  • Questions, operational concerns, and information included in inquiry forms

  • Documents or records submitted for an accepted engagement

  • Billing and transaction information

  • Communications, feedback, and correspondence with VongMala
     

Please do not submit Social Security numbers, passwords, banking credentials, complete payment-card information, medical information, or other highly sensitive personal information through a general website inquiry form.
 

Document uploads and confidential business records requested as part of an accepted engagement may also be governed by the applicable engagement agreement.
 

Information collected automatically

When you visit the website, Wix and other authorized technology providers may automatically collect certain information, including:

  • IP address

  • Browser, device, and operating-system information

  • Referring and exit pages

  • Pages viewed and links selected

  • Approximate geographic location

  • Date, time, and duration of visits

  • Cookie and website-performance information
     

2. How We Use Information

VongMala may use collected information to:

  • Review and respond to inquiries

  • Determine whether an engagement is an appropriate fit

  • Schedule and administer consultations

  • Process payments and provide purchased services

  • Prepare diagnostics, analyses, reports, and recommendations

  • Communicate about appointments and active engagements

  • Maintain business and transaction records

  • Improve our website, services, and client experience

  • Protect the security and integrity of our systems

  • Comply with legal, tax, accounting, insurance, and regulatory obligations

  • Establish, exercise, or defend legal rights


We may combine or anonymize information so that it no longer reasonably identifies a particular person.


3. Service Providers and Information Sharing

We may share information with service providers that support our business, including providers of:

  • Website hosting and client-management technology

  • Scheduling and video-conferencing services

  • Payment processing

  • Email and business communications

  • Analytics and website performance

  • Cloud storage and document management

  • Accounting, legal, insurance, and other professional services
     

These providers receive information only as reasonably necessary to perform services for VongMala or as otherwise permitted by law.


Our website is hosted through Wix. Wix may process visitor information as described in its own privacy policies and platform terms.
 

We may also disclose information when reasonably necessary to comply with law, respond to legal process, protect a person or property, investigate suspected fraud or misuse, or protect VongMala’s legal rights.


VongMala does not sell personal information for monetary compensation.


4. Payments

Payments made through the website are processed by Wix Payments or another authorized third-party payment processor. VongMala does not directly store complete payment-card numbers or card-security codes.
 

Payment processors may collect and use transaction information under their own privacy policies and terms.
 

5. Cookies and Similar Technologies

The website uses cookies and similar technologies to support essential site functionality, security, scheduling, account access, payments, analytics, and performance.
 

Some cookies are necessary for the website to function. Other cookies may help us understand website use or improve the visitor experience. Where applicable, visitors may manage nonessential cookie preferences through the website’s cookie banner or their browser settings.


Disabling certain cookies may affect website functionality.
 

6. Data Retention

We retain information for as long as reasonably necessary to:

  • Respond to an inquiry

  • Provide and administer an engagement

  • Maintain appropriate business and financial records

  • Satisfy contractual, legal, tax, insurance, and regulatory obligations

  • Resolve disputes and enforce agreements

  • Protect the security and integrity of our business


Retention periods vary according to the type of information and the purpose for which it was collected.


7. Data Security

VongMala uses reasonable administrative and technical measures intended to protect information within our control. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
 

You are responsible for using appropriate care when transmitting confidential information electronically.
 

8. Your Choices and Requests

You may contact VongMala to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of information, subject to applicable retention obligations

  • Withdraw consent where processing is based on consent

  • Opt out of nonessential marketing communications


We may need to verify your identity before completing a request. Certain information may be retained when required for legal, contractual, security, tax, or recordkeeping purposes.


To submit a privacy request, email hello@vongmala.com with the subject line Privacy Request.


9. Third-Party Websites

The website may contain links to third-party websites or services. VongMala does not control and is not responsible for the privacy, security, or content practices of those third parties. Review their policies before providing information.


10. Children’s Privacy

VongMala’s services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children under 13.


11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations. The revised policy will be posted on this page with an updated effective date.


12. Contact Us


For questions or requests concerning this Privacy Policy, contact:

VongMala & Co. LLC
Email: hello@vongmala.com
Website: www.vongmala.com

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